I totally understand that life happens to all of us, we get sick, have family emergency etc and you may not always be able to attend your appointment with me.
However over the past few years I have increasingly been faced with clients forgetting appointments, canceling at very short notice (with no time allowed to fill the slot by someone else) and at worst clients not arriving for appointments at all.
As a result I have been forced to make the difficult decision to formalise my cancellation policy.
With immediate effect:
Should you cancel your appointment with less than 24-hrs notice or should you fail to attend your appointment you will be expected to pay the full cost of the appointment booked.
Thank you all for your continued custom and understanding.
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